Why GCs work with us
Illuminate doesn't just acknowledge difference. It embraces it.
Each and every GC has different expectations placed on them. They have preferred ways of working, things that make their life easier, and things that definitely don’t. illuminate begins by delving into that. We take the time to understand your strategy, objectives, and attitudes toward risk and service delivery. Your appetite for trying something new. We then tailor our support to align perfectly with your overarching goals.
Walker Morris in numbers
unique individuals united by a common desire to help our clients forge their paths.
values that create our culture and shape our client experience. Explore them here.
of our partners are recommended in either Legal 500 or Chambers & Partners.
of our practice areas are ranked in Tier 1 or Tier 2 of Legal 500 or Chambers & Partners.
of our top 100 clients have been forging their path with us for 10 years or more.
We love what makes you unique
illuminate isn’t another off-the-shelf offering. It recognises your distinctive needs, challenges, and goals and it makes it our job to help you deliver on them. Our approach isn’t to treat you as just another client; we’re dedicated to creating a customised service that perfectly matches your specific needs and preferences.
Below are some of the questions we pose to help us tailor the way we work together.
How do you like to work?
Are you the type of person who wants to oversee every detail? Is there anything you need to know, every time, without fail? Illuminate offers flexibility in managing our day-to-day relationship.
What do you like to see?
How involved should partners be? Do you like familiar faces, or do you want a new crew from time to time? Your priorities — be they cost-efficiency, speed, risk management, or something else — drive team selection.
How should we communicate?
Do you prefer to give feedback independently, or during a chat over lunch? What are you tasked with reporting to the business, and can we help? If we can make it easier for you to show value to the business, we will.
Are you tech-first?
Does the business expect you to use legaltech, or is it not a priority? Are you excited and curious about tech? We’ll explore your operations with you, asking the questions and understanding your goals before we decide which — if any — tech is the answer.
Does your value-add, add value?
Time is precious. What would you do with more? What would really add value? Tell us what’s adding to the pile on your desk. We’ll bring the problems back with us and consult across the business to find answers.
How do we get billing and payment right?
When’s your budget cycle? How often do you want to hear about progress? Are you ready to look at different fee structures? Maybe, maybe not. There’s a lot to discuss here – we’ll make sure we get it right.
“Very client-focused and work with us as part of the team rather than just a conventional outside counsel relationship.”
