Personal chemistry, individualism and communication (but not too much)

What GCs told us they wanted from their law firms.

Stuart Ponting, Partner, Regulatory & Compliance
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In recent years the role in-house of legal teams has expanded beyond its traditional boundaries. In-house lawyers across the board are becoming strategic partners to their commercial counterparts and are advising on the likes of ESG, digital transformation, and risk or reputation management.

This is a challenge for many in-house teams, who are already dealing with complex and consuming projects, increased ‘business as usual’ workloads, and often, all with limited resources to hand. This is a difficult situation for GCs, who can’t be expected to have all the answers, especially when it comes to specialised commercial or legal matters, but need them quicker, and more focused than ever before. Of course, one option is to engage additional expertise from external advisors.

Earlier this year, we carried out our own research to better understand what GCs really want from their legal partners and how to better meet their needs in today’s faster, leaner and generally more demanding environment. We worked with an independent researcher – Graham Archbold at Chorus Insight – to ask almost 200 senior professionals about their needs, their challenges, and their views on law firms.

Find out what we discovered by reading our piece in The In-House Lawyer magazine here.

“This is a difficult situation for GCs, who can’t be expected to have all the answers, … but need them quicker, and more focused than ever before.”

Stuart Ponting, Partner, Regulatory & Compliance
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